Data Protection

Suparbaji Privacy Policy – Your Data is Completely Safe

Suparbaji treats your personal data with the utmost care. This Privacy Policy details how your information is collected, stored, and protected.

Last Updated: January 2026

01 Introduction

Suparbaji (referred to as "we" or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Suparbaji platform, why we collect it, and how it is used and kept secure.

This policy has been written with Bangladeshi users in mind so that every member can understand it with ease. By using Suparbaji, you agree to this Privacy Policy.

Suparbaji never sells your personal data to third parties. We only share information where legally required or strictly necessary to improve our services.

02 What information is collected

We collect the following types of information when you use the Suparbaji platform:

A) Personal Information

  • Full Name, Date of Birth & Nationality
  • Address (permanent and current)
  • Phone number and email address
  • National ID, passport, or driving licence details (for KYC verification)

B) Financial Information

  • Deposit and withdrawal transaction details
  • Payment account numbers (mobile banking, bank account, etc.)
  • Transaction History & Amounts
  • Bonus, promotion, and cashback information

C) Technical Information

  • IP address, browser type, and operating system
  • Device information (mobile, tablet, computer)
  • Cookies & Session Data
  • Login Time & Location Data

D) Usage Information

  • Which games were played and for how long
  • Betting history and patterns
  • Favourite games and preference data
  • Support Team Correspondence Records

It is your responsibility to ensure your information is accurate. Providing false information may result in your account being suspended.

03 Why your information is used

Suparbaji uses your information for the following purposes:

  • Account Creation & Verification: To complete the registration process and verify your identity via KYC.
  • Service Delivery: To ensure betting, gaming, deposit, and withdrawal services.
  • Security: To prevent fraud, detect suspicious activity, and stop multiple account creation.
  • Contact: To send emails or SMS about important updates, promotions, and offers.
  • Customer Service: To address your questions, complaints, and support needs.
  • Legal Obligations: To comply with local and international laws.
  • Improvements: To improve platform performance and enhance the user experience.
  • Marketing: To offer personalised promotions and bonus deals (you may opt out at any time).

Suparbaji uses your data only for lawful and transparent purposes. It is never misused.

04 How your information is stored

Suparbaji stores your personal data encrypted on secure servers. We use industry-standard 256-bit SSL encryption — the same level of security used in the banking sector.

Your data is stored in secure data centres protected by firewalls, anti-malware systems, and regular security updates. Only authorised personnel can access data when necessary.

Data Type Storage Methods Duration
Personal Information Encrypted Database Duration of active account + 5 years
Transaction History Archived Storage 7 Years (As Required by Law)
Cookie Data Browser Local Storage 12 Months (Renewable)
Log Files Server Logs 90 Days
KYC Documents Secure Cloud Storage Verification Complete + 10 Years

Even after your account is closed, certain data may be retained for a defined period to meet legal and regulatory requirements. Once that period expires, the data is permanently deleted.

05 Who your information is shared with

Suparbaji never sells your data. However, there are certain circumstances where it may need to be shared with third parties:

  • Payment Processor: To process deposit and withdrawal transactions.
  • Verification Services: Third-party verification services are used for KYC and identity verification.
  • Game Provider: Partner software providers for casino and live game services.
  • Law Enforcement: With government authorities in the case of legal orders or investigations.
  • Audit & Compliance: With licensing authorities and regulatory bodies when required.
  • Marketing Partners: For promotional campaigns, subject to your consent — you can opt out at any time.

We ensure that all third parties handle your data in accordance with our privacy policy and are bound by strict contractual obligations.

06 Cookies & Tracking Technologies

Suparbaji uses cookies to enhance your browsing experience and analyse platform performance. Cookies are small text files stored on your device that help remember your preferences.

Types of cookies we use:

  • Essential Cookies: To keep the platform running and maintain login sessions.
  • Performance Cookies: To measure site speed and performance.
  • Analytics Cookies: To understand user behavior and improve our services (Google Analytics).
  • Marketing Cookies: To display personalized ads and track campaign performance.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain platform features.

Suparbaji respects your cookie preferences, and you can update your settings at any time.

07 Your Rights

As a Suparbaji member, you have the following rights:

  • Data Access: The right to receive a copy of your personal data.
  • Data Correction: The right to correct inaccurate or incomplete information.
  • Data Deletion: The right to request deletion of your data under certain conditions.
  • Restriction of Processing: In certain cases, you may request that we limit the processing of your data.
  • Data Portability: The right to receive your data in a machine-readable format.
  • Marketing Opt-Out: The right to opt out of promotional emails or SMS at any time.
  • Complaints: The right to lodge a complaint regarding data protection.

To exercise any of these rights, please contact our support team. We will review your request within 72 hours and aim to resolve it within 30 days.

08 Security Measures

Suparbaji applies a multi-layered security framework to protect your information:

  • Encryption: All sensitive data is protected with 256-bit SSL/TLS encryption.
  • Firewall: An advanced firewall system prevents unauthorised access.
  • Two-Factor Authentication (2FA): Option to enable 2FA for added account security.
  • Regular Audits: Regular security audits conducted by third-party security specialists.
  • Access Control: Only authorized personnel have access to limited data.
  • Backup System: Regular data backups and a disaster recovery plan.
  • Monitoring: 24/7 system monitoring and detection of suspicious activity.
  • Secure Payments: Payments are processed through PCI DSS certified payment gateways.

Suparbaji adheres to international data protection standards and conducts regular security updates.

09 Minor Protection

Suparbaji strictly prohibits registration by anyone under the age of 18. We are committed to protecting minors and verify age through our verification process.

If we discover that a minor has created an account, it will be suspended immediately and all associated data will be deleted. Parents and guardians are encouraged to monitor their children's online activity.

If you suspect that a minor is using Suparbaji, please notify us immediately.

10 Privacy Policy Updates

Suparbaji may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a notification on the platform.

The date of the most recent update will be shown at the top of this page. We recommend reviewing this policy periodically. Continued use of the platform following any update constitutes acceptance of the revised terms.

If you disagree with any changes, you may request to close your account and have your data deleted.

11 Contact & Support

If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to reach out. Suparbaji's data protection team is ready to assist you with all inquiries.

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Support Page: Visit our FAQ page for common questions and answers
  • Data Protection Officer: Contact our dedicated team for serious privacy matters

We typically respond to all requests within 24 to 48 hours. Complex matters may take a little longer, but we always prioritise your rights and privacy.

Suparbaji's support team is ready to assist you in English. Get help in your language.

Suparbaji's Privacy Protection

We use the latest technology and international standards to keep your data secure.

256-Bit Encryption

All your personal and financial information is secured with the highest-grade SSL encryption. We guarantee bank-level security.

KYC Verification

We prevent fraud and maintain a secure environment through identity verification. Your safety is our top priority.

No Sale of Information

Suparbaji never sells your personal data to third parties. Your privacy remains fully protected.

Full Control

You have full control over your data. View, edit, or delete your information at any time.

24/7 Monitoring

Our security team monitors systems around the clock, detecting suspicious activity and taking immediate action.

International Standards

Suparbaji complies with GDPR and international data protection regulations. Transparency and accountability are central to how we operate.

About Privacy FAQ

Yes, suparbaji keeps all your data secure through 256-bit SSL encryption, firewalls, and regular security audits. We follow international data protection standards and will never sell your information.

Your data is retained for as long as your account remains active. After closure, certain information may be kept for 5 to 10 years to meet legal requirements. Once that period has passed, all data is permanently deleted.

You can view and update your personal information at any time through your account settings. To request a full copy of your data, contact our support team and we will provide it within 72 hours.

Data is shared with third parties only when necessary — such as for payment processing or KYC verification. All such parties are bound by strict agreements and are required to keep your data secure.

Every promotional email includes an 'Unsubscribe' link at the bottom. You can also manage your notification preferences from your account settings. Marketing emails can be turned on or off at any time.

Contact our support team to request data deletion. Some information may need to be retained for legal purposes, but we will review your request and delete as much data as possible. The process may take up to 30 days.

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Enjoy the best online gaming experience with your data fully protected. Suparbaji's Privacy Policy keeps you safe at all times.

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